Ken Silverstein has written a wonderful article today on ways to change the regulatory approach to retail electricity markets, quoting both me and Ken Malloy from the Center for the Advancement of Energy Markets extensively. Both Ken and I make the market-based case for utilities to be free to offer a variety of services to their customers. In addition, harnessing tht customer-focused approach to value creation would also create the opportunity for consumer demand to constrain the exercise of supplier market power, and would thus be a good recommendation for a forward-looking California to follow, as I suggested below.