Yeah, what Alex Singleton said:
Where there is only ‘voice’, we are told that we have to wait our turn. We are told to take into account the requirements of other consumers. We are told to be grateful for what we have.
‘Exit’ is much better than ‘voice’. This is because market forces work. Public sector altruism doesn’t. As Adam Smith said: “Public services are never better performed than when their reward comes in consequence of their being performed, and is proportional to the diligence employed in performing them.”
I have been a consumer of Adam Smith Institute materials for many a year, and do not link to their blog as often as I should, for I frequently find their commentary interesting, insightful, and incisive, to be alliterative about it.