Still More on Secondary Ticket Markets: “Scalping Goes Upscale”

Michael Giberson If my post of last week didn’t sate your interest in economic commentary on secondary ticket markets, here is a much longer piece put out by the Arizona State University business school: “Scalping goes upscale: The secondary ticket market’s online revolution.” A sample: Software upgrades have taken much of the back-alley risk out … More Still More on Secondary Ticket Markets: “Scalping Goes Upscale”More Still More on Secondary Ticket Markets: “Scalping Goes Upscale”

Not In Iceland, Yet … Thanks to Icelandair

Lynne Kiesling Yesterday’s bad East Coast weather resulted in a ground hold for BWI flights, which resulted in our inbound Southwest flight being over two hours late. Even though I called Icelandair’s customer service and had them enter our flight number and expected arrival into our record, they gave our seats away when we didn’t … More Not In Iceland, Yet … Thanks to IcelandairMore Not In Iceland, Yet … Thanks to Icelandair