Lynne Kiesling
Megan McArdle is in line for a new iPhone at the Apple store at Clarendon, in Arlington, Virginia. My favorite of her economist-y observations:
The line’s a little disorderly, but no matter, because in a touching display of spontaneous order, the first people here started a paper list to keep track. Of course, I shouldn’t be surprised–there’s a Cato intern who’s been here since 7 pm.
And the Apple store folks have been passing out water and coffee to those in line. Unlike the TSA, there’s a group of folks who understand customer service!