PSA: Bad customer service from Budget car rental

Lynne Kiesling We interrupt our regular discussion of economics for a public service announcement: I’ve been having a horrendous customer service experience with Budget car rental. Briefly, the re-routing of my flight to Collegiate Triathlon Nationals, due to inclement weather in Dallas, meant that I had to re-reserve the rental car, and the Expedia agent … More PSA: Bad customer service from Budget car rental

Nine months after the zone pricing ban in New York…

Michael Giberson New York banned “zone pricing” of gasoline as of last November. In the news: (Henrietta, N.Y.) – Nine months after a state law banning zone pricing for gas went into effect, drivers can still find about a 20 cent per gallon disparity in price depending on where they buy it. For example, gas … More Nine months after the zone pricing ban in New York…

Punishing gasoline customers for non-existent ‘price gouging’ by New Jersy station

Michael Giberson First, the news: Washington Township, N.J., gas station ordered temporarily closed for price gouging A judge on Monday [July 13] ordered the temporary closing of a Washington Township, N.J., gas station after the owners pleaded guilty to price gouging. Express Fuel on Route 31 North, south of Washington, will reopen on Monday. The … More Punishing gasoline customers for non-existent ‘price gouging’ by New Jersy station

What’s so funny about generating power from onion juice?

Michael Giberson In the news, many stories about the debut of a power system at Gills Onion that will produce electricity from onion-based biogas. The topic seems to have spurred extra effort to insert jokes into headlines (Don’t cry for me, California; Energy, layer by layer; From The Onion … No, Not That One), but … More What’s so funny about generating power from onion juice?