consumer protection

Consumer Protection in the Texas Retail Power Market, Part 2

Michael Giberson The Dallas Morning News is back with the second half of its investigative report into consumer protection problems in the Texas retail power market.  In this article the DMN focuses on the owner of Freedom Power, one company serving the prepaid power segment of the Texas retail market. (Yesterday I commented on part …

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Is Consumer Protection Lacking in Texas Retail Electric Power Market?

Michael Giberson The Dallas Morning News has published an in-depth story detailing the apparent lack of effort put into consumer protection issues in the restructured retail power market in Texas. The story focuses on the prepaid end of the business, which mostly services customers lacking established credit and unable to post a deposit.  Rates tend …

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